TLDR;
This page is about troubleshooting passkey login issues on Amazon. It outlines common errors users might encounter when trying to sign in with a passkey, such as server problems or invalid passkeys. It also provides alternative sign-in methods like using a password, and directs users to resources for help, account creation, and Amazon's terms and privacy policies.
- Passkey login errors and troubleshooting
- Alternative sign-in methods (password)
- Links to help, account creation, and legal information
Passkey Error Message
The page starts with a message indicating a problem with the passkey login. It suggests the user try signing in using another method or follow instructions from their device. The specific error message is, "Something went wrong, please sign-in another way or follow any instructions provided by your device. Sorry, your passkey isn't working. There might be a problem with the server."
Alternative Sign-In Options
If the passkey isn't working, the page advises users to sign in with their password or try the passkey again later. This provides a fallback option if there are issues with the passkey system.
Email/Mobile Number Input
The page prompts users to enter their mobile number or email address to proceed with the sign-in process. It also validates the input, displaying an error message if the email address or mobile number is incorrect or invalid, asking the user to correct it and try again.
Terms and Conditions
By continuing with the sign-in process, users agree to Amazon's Conditions of Use and Privacy Notice. This is a standard legal disclaimer.
Additional Resources
The page includes links to help resources, password recovery, and account creation for new users. It also provides access to Amazon's Terms and Privacy Notice, a feedback link, and a copyright notice for Amazon.com, Inc.
