Brief Summary
This session focuses on the art of influencing people positively in personal and professional interactions. It emphasizes building strong relationships through understanding, appreciation, and effective communication. Key strategies include avoiding criticism, offering sincere appreciation, using humor, mirroring body language, and focusing on others' interests. The session also highlights the importance of avoiding arguments and speaking positively about others behind their backs to foster a harmonious environment.
- Avoid criticism and condemnation.
- Offer sincere appreciation.
- Use humor to build trust.
- Mirror body language and enthusiasm.
- Focus on others' interests.
- Avoid arguments and maintain a calm demeanor.
- Speak positively about others behind their backs.
Introduction: The Art of Positive Influence
The session addresses concerns about being unheard, disagreements, and the need for team support. It distinguishes between social media influence and the importance of one-on-one interactions in personal, professional, and social relationships. The goal is to help viewers leave a good impression, execute ideas, and navigate difficult relationships by understanding the art of influencing others positively. The speaker references Dale Carnegie's book "How to Influence and Win People," sharing personal experiences and observations from seniors, colleagues, and family members to illustrate effective interpersonal skills.
Avoid Criticism and Condemnation
To build a good bond with someone, avoid criticizing or condemning them, especially in the initial stages of interaction. Instead of judging, ask questions to understand their perspective and situation. This approach allows individuals to realize their faults without making you the villain. The focus should be on creating an environment where the other person feels comfortable opening up and connecting with you.
Sincere Appreciation
Giving sincere appreciation is a game-changer in influencing people. Constant and genuine appreciation can motivate individuals, making them feel valued and connected to their work and environment. Expressing how much value someone adds to the system, organization, or even family is crucial. It's important to be sincere and keep an eye out for opportunities to offer real appreciation.
Use Humor to Build Trust
Making someone laugh can lead them to trust you and reveal information they might not otherwise share. Avoid directly asking for details about their problems; instead, use humor to create a comfortable atmosphere. When people share their secrets, maintain confidentiality and ethics by not gossiping. Being a good listener is also a valuable trait, as many people lack someone who will listen to them attentively.
Mirror Body Language and Enthusiasm
Mirroring body language, behavior, and mannerisms can help you connect with others and encourage them to agree with you. Mirror their enthusiasm and behavior to create a sense of rapport. For example, speaking in a low volume or whisper can capture someone's attention, especially children.
Talk in Terms of Other Person's Interest
When engaging in conversation, focus on the other person's interests. Research them beforehand if possible, or ask directly about their hobbies, dreams, and preferences. Friendship and influence often occur when two people share common interests and ways of thinking.
Avoid Arguments
Avoid arguments and control your temper, as nobody likes argumentative people. Instead of directly disagreeing, offer suggestions or acknowledge their opinion while presenting your own. Use alternative phrases to express disagreement without being confrontational. Maintaining class and avoiding heated arguments over trivial matters will leave a better impression.
Compliment People Behind Their Back
Complimenting people behind their backs is an effective way to build strong friendships and avoid workplace drama. Instead of directly praising someone, speak positively about them to others. These positive comments will spread and create a favorable impression of you.
Maintain the Energy of the Conversation
To keep the conversation going, nod while the other person is talking and show genuine interest. Avoid rushing the conversation and maintain a soft eye contact. A gentle and subtle approach is more inviting and less intimidating.
Course Promotion
The presenter promotes the Spoken English Zero to Hero batch, which includes grammar, vocabulary, speaking, and practice, available for ₹599. Additionally, there is a live interview preparation batch for career advancement, priced at ₹499. The code "YOU M LIVE" provides a discount on both batches and the Skill Mega Pack, which includes courses on stock market trading, MS Excel, AI, interview preparation, and spoken English.
